Carretera Chetumal - Puerto Juare Playa del Carmen
Xavage Park by Xcaret
4.2
km
Albatros
Martina Beach Club
4.4
km
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
4.6
km
Carretera Federal Tulum Km 244 A 5 Kilometros Del Cenote Dos Ojos
Cenote Misterio Maya
4.4
km
Gallery
Tierra Huichol
4.6
km
Beach
Shangri-la's Beach
4.5
km
Av.10 Manzana 144
The Union
4.6
km
Beach
Mamita's Beach Club
5.0
km
Shangri-la Caribe Beach Village Resort
4.6
km
Gallery
La Galeria de Playa Art Gallery
5.1
km
Avenida entre 24 y 34 calles 5a
Caminarte
5.1
km
Store
ME Dive Center
5.0
km
Autopista Nuevo Xcan-Playa del Carmen Km 3.2
Chanolandia
5.0
km
Gallery
Riviera Art Gallery
5.3
km
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
5.4
km
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
5.4
km
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
5.5
km
Nearby
Beach
Xcalacoco
80 m
Restaurants
Arezzo Restaurant
300 m
Predio El Limonar Fraccion 2
Coral Grill & Bar by Viceroy
20 m
Playa Xcalacoco Frac 7 In Hotel Viceroy
Club de Playa Selvamar
140 m
Playa Xcalacoco
Sea Olive
60 m
Xcalaco El Limonar No. 1
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
Scenic location
Luxurious amenities
High price
Limited dining options
8.8/10
Great
Rooms
9.0
Location
8.4
Service
9.4
Dining
8.6
Guest reviews
8.8/10
based on 5 reviews
4.5/5
based on 1350 reviews
8.3
8.3/10 based on 77 reviews
#20 of 227 hotels in Playa del Carmen based on Tripadvisor
Henry
United States,
March
2024
9.6/10
Staying at this hotel was like a dream come true! The rooms were so luxurious and well-equipped, with a hammock, private hot tub/pool, indoor and outdoor showers, and a fully stocked snack bar. Being so close to the beach made it hard to leave, and having a private host cater to our every need was a true delight.
Rooms
10.0
I really didn't want to leave the room; it was that amazing!
Service
10.0
The service was top-notch, like being part of a warm and welcoming family. From the cold towels and cooler of beer and water to the attentive staff at every corner, the hospitality was impeccable.
Location
9.0
The hotel is nestled in the jungle and by the beautiful Gulf, creating a serene and exotic atmosphere. The lush surroundings offer glimpses of wildlife, adding to the unique experience.
Dining
9.0
The dining experience was absolutely amazing, offering a wide variety of delicious options. Dining in the breeze of the ocean air was truly delightful.
Facilities
10.0
The facilities were exceptional, enhancing our stay with everything we could possibly need for a perfect getaway.
Joseph
United Kingdom,
March
2024
8.8/10
I was lucky to stay at a place where I enjoyed privacy and tranquility. The room had amazing features like a hammock, private hot tub/pool, indoor and outdoor showers, and even a fully stocked snack bar. However, the downside was the noise from a nearby wedding taking place during my stay.
Rooms
8.0
I found the rooms to be quiet and very private, providing a unique experience with the hot tub and snack bar.
Service
9.0
The service here was top-notch, especially the breakfast team who were phenomenal in their politeness and professionalism.
Location
9.0
The location, nestled in a rainforest setting and surrounded by lush flora and fauna, was truly luxurious and comfortable. The only inconvenience was the need for taxi rides to explore beyond the premises.
Dining
9.0
Dining was a highlight of my day with excellent service and divine food, especially in the beach cabana. The classic fried fish dish was outstanding.
Facilities
9.0
The facilities were top-notch, offering everything from room service to pet amenities, enhancing the overall stay experience.
Ronald
United Kingdom,
February
2024
8.4/10
Staying at this boutique resort in Playa Del Carmen was a dream! The rooms were pure opulence with everything we needed, including an inside and outside shower. The service was beyond reproach, ensuring a proper spa experience. The location in the lush jungle grounds was truly unique, but a bit far from Playa del Carmen. The dining experience at Coral Grill was a delight with lush natural beauty all around.
Rooms
9.0
The rooms are pure opulence with a king bed and all the needed amenities.
Service
9.0
The service was extremely helpful, courteous, and respectful, ensuring a relaxing getaway.
Location
7.0
The location in the lush jungle grounds is unique and beautiful, but a long way away from Playa del Carmen.
Dining
8.0
The dining experience at Coral Grill was lush with natural beauty.
Facilities
9.0
The facilities of the resort are beautifully maintained and offer high-level service.
Patricia
United States,
May
2023
9.2/10
My stay at the hotel was pure opulence during the same week as a large wedding. The rooms were feather-free as requested and beautifully decorated for my birthday celebration with balloons and a 'cake' made from towels. The service was absolutely amazing, with our concierge Rosie organizing many trips for us. The location, starting with an amuse bouche, is unique and offers high-level service in the lush jungle grounds. Dining was also very delicious at the Coral Grill.
Rooms
9.0
The room was pure opulence with a king bed, a sitting area, and a large chair/ottoman. Decorated with balloons and a 'cake' made from towels for my birthday celebration. Feather-free as requested.
Service
10.0
The service was absolutely amazing with our concierge Rosie taking care of all our needs and making sure we were completely comfortable and happy. No task was too big, and around the pool area, the service was exceptional.
Location
9.0
The location was on steroids, immersing me in the lush jungle grounds and high-level service of the boutique resort. The area to Tulum and Playa Del Carmen was beautiful and well-maintained.
Dining
9.0
The dining experience was very delicious at the a-la-carte Coral Grill, offering mouth-watering options. The poultry dish was a standout.
Facilities
9.0
The facilities were top-notch with everything from room service to valet parking exceeding expectations.
Brian
United States,
May
2023
8.6/10
My stay at the hotel in Playa Del Carmen was pure opulence with a king bed, a sitting area with table and two chairs, and a large chair/ottoman. The rooms are beautiful and everything you see in pics is what we booked. The service across all areas made sure I had a vacation to remember, with staff who were extraordinary in servicing us for anything we needed. The location was beautiful, unique, and immediately introduced me to the lush jungle grounds and high-level service this boutique resort has in store for your stay. The dining experience was lush with amazing natural beauty. On the downside, the hotel is on the beach & in the restaurants, especially in Marea, on the Viceroy beach, which was great, but the price was on the higher side.
Rooms
9.0
The rooms in Playa Del Carmen are pure opulence with a king bed, a sitting area with table and two chairs, and a large chair/ottoman. They are beautiful and everything you see in pics is what we booked.
Service
9.0
The service was exceptional with staff going above and beyond to ensure a memorable vacation experience.
Location
8.0
The location is very picturesque and amazing, closely approximating the natural jungle fauna and flora, offering a wonderful experience of seeing spider monkeys and bats on the grounds.
Dining
8.0
The dining experience was lush with amazing natural beauty, especially in Marea. The Viceroy's daily paper after us was a nice touch.
Facilities
9.0
The facilities were top-notch, providing everything needed for a luxurious and comfortable stay.